Terms & Conditions

Do I need painting experience to join your painting workshops?
NO! My Workshops are open to beginners and those with a little or a lot of painting experience –
Are the materials provided?
YES: All the materials you need are provided for my Adult day workshops. All you need to bring is you!
YES: All materials are provided for the Children’s classes and camps
NO: For adult painting sessions (5 weeks) classes, you supply your own paints, canvas brushes, etc
What do I need to bring?
I do ask participants to bring items that are inspiring to them – this might be a photo, a stone, a flower, or a piece of pattern or texture material! An old shirt or apron. I will be in touch with you about this before your workshop.
Cancellation policy:
In the rare event, you do need to cancel your workshop booking, my policy is as follows: Cancellation by email to artist@rosemarielangtry.com
Cancellation up to 4 weeks before – 100% refund
Cancellation up to 2 weeks before – 50% refund
The fee is non-refundable if cancellation is made 1 week or less to the workshop. However, I am happy to offer a full refund if I can fill the place and I will make every effort to find a replacement participant.
In the event, I need to cancel any workshop I will make every effort to reschedule as soon as possible.
When will I get workshop details?
Once you confirm the purchase of your place on a workshop, you will receive an automatic email confirming your purchase.
If you do not receive confirmation within 15 mins of purchase, please check your SPAM folder. Adding my email address artist@rosemarielangtry.com to your email address book should ensure my emails reach you.
I will be in touch a week in advance of your workshop with details regarding the workshop format, what to expect, what to bring etc.
I will also confirm the workshop venue and location. If you have any queries, at any time – please email artist@rosemarielangtry.com or call me on 0863934603.
Thank you for your interest in my workshops.
Open Edition Prints are mounted and wrapped in cellophane, then posted in a reinforced envelope.
Limited Edition prints are Numbered/50 and individually signed by the artist, packed with care, and dispatched in robust cardboard tubes. Turnaround time for prints is 5-10 working days from receipt of your order.
Original  art work is packaged securely, and Registered Shipping advised at checkout.Orders are shipped within 5 working days

On Receipt of your Artwork
Please inspect your order once you receive it and contact me immediately if the item is defective, damaged or if you receive the wrong item so that I can rectify it as soon as possible. (Include an image where possible)

My artwork is represented as accurately as possible to the original piece; however, colours may vary from screen to screen. I hope you will be happy with your purchase. If for any reason you are not completely satisfied, please get in touch with me within 14 days of receiving your purchase, so that I can then arrange a refund or replacement for you.

Please return the artwork in its original protective packaging using a registered/tracking delivery service. (This return shipping cost must be paid for by the customer). Once received in its original condition, I will proceed with your refund.

I will notify you when I receive your returned piece and you will be refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

You can always contact me for any further question at artist@rosemarielangtry.com 

Cookie & Privacy Policy
Your information will be used for the sole purpose of processing your order and informing you of any new products and Special Offers. Please be assured your details will NEVER be shared or used for any other purpose.
Thank you for your support, I really, truly value your custom and appreciate your investment in my work. If you have any queries at any time, please contact me on 0863934603